TERMS AND CONDITIONS

Please read the following terms and conditions of use (“Terms of Use”) of the services (as defined in Clause 2.1 below) made available on  https://www.arisemedicalacademy.com  or the equivalent Arise Medical Academy Mobile Application available on Google Play, Windows Store or Apple Store (“Arise Medical Academy App”/ “Website”). The Arise Medical Academy App or Website on which the Services are availed may together be referred to for convenience as the “Platform”.

For the purpose of these Terms of Use, wherever the context so requires “Your”, “You” or “User” shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials while registering on our Platform as a Subscribed User (defined below). The term "We", "Us", "Our" shall mean Arise Medical Academy.

When You use the Platform, You will be subject to these Terms of Use. We may update these Terms of Use from time to time and will endeavour to notify You of such changes at the earliest. Please ensure You read our Terms of Use and any updated version thereof before proceeding to use the Platform or the Services, as the case maybe.

  1. Acceptance of Terms

    1. These Terms of Use set forth a legally binding contract between Us, and You, the user. By using the Platform, You agree to be bound by all the conditions stated herein. Even if You only visit the Website or review any of the service offerings made available by Us, You will be bound by these Terms of Use. If You do not accept these Terms of Use, You must not use the Website or the Platform.

    2. In consideration of your use of the Website and App, You agree:

      1. To provide true, accurate, current and complete information about yourself complying with Clause 2 of this Terms and Conditions and as prompted in order to generate the login credentials;

      2. To the responsibility of ensuring that You meet the required qualification while opting for the Paid Account (defined hereunder);

      3. To maintain and promptly update your login credentials to keep it true, accurate, current and complete

      4. And acknowledge that Arise Medical Academy is not responsible to ensure that You Conform to the eligibility criteria;

      5. To seek the consent of Your parents/legal guardians before providing any Information about Yourself or Your parents and other family members on the Arise Medical Academy App.

      6. We are not responsible for any consequence that arises as a result of misuse of any kind in the Arise Medical Academy App or any of Our Services

  1. If You provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Platform.

  2. This document is an electronic record in terms of the Information Technology Act, 2000 ( “IT Act” ), the rules thereunder as applicable, and the provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

  3. You may access the Website or subscribe to the Services only for Your personal use. The Platform as a whole, is owned exclusively by Arise Medical Academy. You acknowledge that Arise Medical Academy is providing You with a revocable, limited, non-exclusive, and non-transferable license to use the features of the Website and the App. You will upon logging into the Website as a regular user be entitled to view Our limited free content as a demo offerings. You will get access to once You enrol as a Subscriber. You are advised to review this free content before taking the decision to proceed to subscribe to the Services as a Subscribed User as defined in clause 1.7.

  4. By registering Your e-mail address and/or phone number with Us, You consent to be contacted by Us via phone calls, SMS notifications, and/or e-mails, in case of any subscription or Service updates.

  5. You are entirely responsible for maintaining the security and confidentiality of Your account as well as the login credentials to the account once you become a Subscribed User.

  6. We will not be liable for any loss that You may incur because of someone else using Your account, either with or without Your knowledge. You may be held liable for any losses incurred by Us or another party due to someone else using Your account.

  7. Due to the global nature of the Internet, You agree to comply with all applicable local laws, state specific laws, and regulation rules regarding use of the Website. Specifically, You agree to comply with all applicable laws regarding the transmission of technical data and information, exported from India or the country in which You reside.

  1. Eligibility


     

    1. Persons who are "competent/capable" of contracting within the meaning of the Indian Contract Act, 1872 shall be eligible to register for Arise Medical Academy App and be a Registered User (defined hereunder). Persons who are minors are not eligible to register for Our Services. As a minor if You wish to use the Arise Medical Academy App or Our Services, such use shall be made available to You by Your legal guardian or parents, who has agreed to these Terms. In the event a minor utilizes the Arise Medical Academy App/Website/Services, it is assumed that he/she has obtained the consent of the legal guardian or parents and such use is made available by the legal guardian or parents...

    2. To register on the Platform for availing the Services (as defined in Clause 3.1 below) on an account login based paid subscription ( “Subscriber” /  “Subscribed User” ), You will be mandatorily required to either be a student (Complying with Clause 2.1) of modern medicine currently enrolled in a medical college recognized in India or a qualified medical professional registered with the Medical Council of India. To be eligible to become a Subscriber or Subscribed User, You will be required to give details to validate your eligibility by filling in all mandatory fields in the online Service subscription enrolment form. Subsequent to You completing all fields in the Service subscription form, you will have access to the free content or the Basic Plan in the capacity of Registered User and have the option to purchase a paid subscription of your choice. If You choose to purchase a paid subscription, You will be directed to the purchase page and select the Services and duration for which You wish to become a Subscribed User. Post registration, only once the payment has been received by Arise Medical Academy in full, will You attain the status of a Subscribed User or as Paid User. After the payment is complete, You will receive a confirmation email to the registered email id confirming your plan details and credentials for accessing the Platform.



 

  1. Services of Arise Medical Academy


     

    1. To avail the full range of course content offered as part of the Services, You will have to mandatorily be a Subscribed User meeting all the requirements set out in Clause 2.2 The Services and amounts payable to access the Services may differ for different Subscribed Users and will be based on the course combination chosen by You either at the time of enrolling as a Subscribed User or thereafter based on the courses a Subscribed User adds through his/ her account. In these Terms of Use, the term  “Services” shall mean and include without limitation, the online tutorial videos and content as well as study materials that will be accessible to You as a Subscribed User and will exclude the free demo content that is accessible to all Registered Users visiting the Platform. The foregoing meaning and scope of Services may be subject to change and the definition shall not in any way limit or restrict Our right to remove or add features to the Platform.

    2. As a “Registered User”, You are enrolled to the free plan by default and have the option to purchase a Paid Services Account ( “Paid Account” ) and become a Subscribed User. The benefits and features available under the Basic Plan and the Paid Account is available for your reference at https://www.arisemedicalacademy.com/home/ If You have initially enrolled in the Basic Plan, You will have the option of upgrading the Service account to a Paid Account at any time by clicking on the “Subscribe” link or icon available as part of the Subscribed User account dashboard once the You log into Your Service account.

    3. You agree that any Services provided by Arise Medical Academy may be subject to change at the discretion of Arise Medical Academy and Arise Medical Academy may add, remove or modify offerings to its existing scope of Services at such fees as will be solely determined by Arise Medical Academy.

    4. Arise Medical Academy may at its discretion revise the amount payable in respect of existing offerings forming part of the Services that may be made available to You.

    5. You agree that Arise Medical Academy may at any time and for any reason, terminate Your access to whole or part of the Platform, or restrict or suspend Your access to your Subscribed User account, for any or no reason, with or without prior notice, and without any liability to You.



 

  1. Subscriber Account, Password and Security


     

    1. If You use the Platform and wish to avail Services by creating a User account, You may be required to submit your phone number and/or email ID and choose a password which will be the only set of credentials basis which You will be granted access to the Platform and its Services. You are responsible for maintaining the confidentiality of Your password and other credentials to access the Services. If there is any compromise to Your account, You can change your password using the ‘forgot password’ functionality available on the login page used to access the Platform.



 

  1. Third Parties

    1. We may use/integrate another third party’s platform on Our Website or the Arise Medical Academy App. We may also use third party platforms to provide services to ourselves. In such event, You will be bound by such third party’s terms and conditions, privacy policy, and any other applicable policies. You also agree and hereby authorize Arise Medical Academy to share Your details and personal information with such third parties to the extent necessary for Arise Medical Academy to deliver the Services to You.



 

  1. Payment Terms


     

    1. Any payments made to Arise Medical Academy in respect of Services are subject to the payment terms of Arise Medical Academy as will be notified to You once You initiate the process to become a Subscribed User.

    2. The Fee including GST and any delivery charges payable in relation to delivery of hard copy or electronic versions of document based Study materials, if applicable, will be shown prior to completion of the online payment transaction.

    3. In the unlikely event that, due to a technical error, the amount of the Fee displayed on the Platform is incorrect, Arise Medical Academy will notify You as soon as it reasonably can. If the correct amount of the Fee is higher than the amount displayed on the Platform, Arise Medical Academy will contact You through your registered e-mail address and/or phone number to notify You of the correct Fee. To avail all Services for the duration of Subscription, You may be required to remit any additional fees such that the correct Fee is paid by you.

    4. Arise Medical Academy hereby notifies You that Arise Medical Academy uses third party payment gateway service providers to process payment made by You towards the Service subscription. It is hereby clarified that Arise Medical Academy will not be responsible for any payment failures or errors occurring due to technical issues at the bank’s end or issues arising from the third payment gateway and all such issues should be resolved directly between You and the banking or payment gateway partner concerned.

    5. The provision of the online tutorials forming part of the Services are contingent upon Arise Medical Academy having received cleared funds from You in respect of the Fee for the relevant Service subscription. Without prejudice to Arise Medical Academy’s rights and remedies under these Terms of Use, if any sum payable is not paid on or before the due date, Arise Medical Academy reserves the right, forthwith and at Arise Medical Academy’s sole discretion, to suspend Your access to the Services and refuse You entry to the course You intended to avail as part of the subscription to the Platform.



 

  1. Cancellation and Refund


     

    1. Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led or self-paced training or classroom training. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you subscribe to a batch / test series or course, you agree to our Privacy Policy, Terms of Use and refund policy. Our cancellation and refund policy is as follows: Please note that Services once subscribed cannot be cancelled and no refund to that effect can be made. Notwithstanding the foregoing, Arise Medical Academy can terminate Your subscription anytime and the decision to provide a refund is at Arise Medical Academy's sole discretion. Further, Arise Medical Academy can change the pricing, duration, upgrade, or refund policy any time, without any prior notification.
      Refunds: Duplicate payment Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.
      Note: All duplicate payment refunds will be processed within 7-10 working days after the refund request is approved by Arise Medical Academy.



 



 

  1. Shipping and Delivery


     

    1. The following conditions are applicable for shipping within India and we do not support international shipping. No Free shipping unless otherwise stated during an offering on the website. Shipping charges as applicable shall either be there on the site or intimated to the customer if required at the time of placement of order. Delivery Time: 9:00 AM – 5:00 PM (IST) during Business Days i.e., Monday to Friday only, We appreciate our customers buying during Holidays, and we make all efforts to ship the goods during Holidays, but we do not guarantee shipping or deliveries during public holidays. Express shipping charges would be additional and free shipping would not be applicable for Express shipping requests. Request our customers to plan their shopping & delivery in advance to avoid delays.



 

  1. Disclaimer as regards Study materials


     

    1. The term  “Study Materials” as used in these Terms of Use include the videos, question bank, test series and any other learning material posted for the specific topics as well as other hard copy or electronic materials that maybe made available from time to time. Sometimes soft copy document versions of the video lectures maybe provided to a Subscribed User basis Arise Medical Academy’s sole assessment as regards the need for such material. Where soft copy Study Materials accompany the Services, these study materials will be made available to You, upon meeting all the conditions stipulated in these Terms of Use and You becoming a Subscribed User.

    2. Arise Medical Academy does not make any representation, guarantee or commitment to You that the Study Materials offered either in the demo versions or as part of subscribed Services will be error free.

    3. The Services and all accompanying Study materials are only offered purely on “AS IS” basis and Arise Medical Academy expressly states that the Study Material and the Services are not intended to act as a substitute for professional medical opinion on ailments.

    4. Arise Medical Academy do not claim any guaranteed rank, mark or success with the use of " Arise Medical Academy " platform.



 

  1. Online Subscription and Access Terms


     

    1. Except as set out in the description of the subscription model available on the Platform, no additional study materials and/or video tutorials will be provided by Arise Medical Academy.

    2. Upon receipt of a confirmation e-mail from Arise Medical Academy you will be notified when You (only as a Subscribed User) have access to purchased Services and for the length of time such access will be made available to You, subject however to Arise Medical Academy’s absolute right to suspend or terminate access in accordance with these Terms of Use.

    3. A subscription received is personal to You and You shall not transfer or share your right to access the Study Material or further sell the subscription or allow access to the subscription to any other person for consideration or otherwise.



 

  1. System Requirements


     

    1. Please note that it is Your responsibility to check that the computer or device You plan to use to access the subscription is compatible with the minimum specification requirement that relates to the subscription You are opting for. You acknowledge and accept that Arise Medical Academy cannot be held responsible for any technical problems (including but not limited to playback of video content) with any systems, computers or devices You encounter following the commencement of the subscription.

    2. Minimum System Requirements:

      1. Android 4.4 - Non-rooted - DRM supported devices

      2. iOS 9.0 - Non-jailbroken

      3. We recommend the Latest version of Chrome. Other browsers may or may not be supported.

    3. Minimum Internet Speed:

      1. For Videos = 0.8Mbps

      2. For other Services = 0.2Mbps

    4. Recommended Internet Speed:

      1. For Videos = 0.8Mbps

      2. For other Services = 2Mbps



 

  1. Modifications to Subscription


     

  1. From time to time, Arise Medical Academy may make modifications, enhancements or issue clarifications (for example, clarification of doubt, interactive sessions) to the subscription, including but not limited to changes in Services, number of Services available, pricing and validity of Subscription duration.



 

  1. Technical Support and Access

  2. Arise Medical Academy does not warrant uninterrupted or error-free operation of the subscription.

  3. Arise Medical Academy is not obliged to offer You any technical support in relation to your subscription other than the specific support that has been included as part of the subscription plan You have opted for.

  4. You also accept and acknowledge that Arise Medical Academy cannot be held responsible for any delay or disruptions to your subscription as a result of such suspension or any of the following but not limited to:

    1. the operation of the internet and the World Wide Web, including but not limited to viruses;

    2. any firewall restrictions that have been placed on your network or the computer You are using to access the Services;

    3. failures of telecommunications links and equipment; or

    4. updated browser issues

    5. DRM protocols preventing playback of media

    6. Not meeting standards any of the minimum system requirements as defined in clause 8.



 



 



 



 

  1. in violation of any applicable law or regulation;

  2. in a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights of others or violate the privacy, publicity or other personal rights of others;

  3. that belongs to another person and to which the user does not have any right to;

  4. that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever;

  5. that harms minors in any way;

  6. that impersonate another person or entity;

  7. that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of Arise Medical Academy’s computer systems or site or Arise Medical Academy’s Users, customer’s computer systems or site;

  8. threatens the unity, integrity, defence, security or sovereignty of India and any other countries, friendly relations with foreign states or of public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation.

  1. If found suspicious (High/ Suspicious Activity)

  2. Usage of Rooted/ Jailbroken Devices, Emulators, ChromeCast, Android TV, Amazon Fire 3)TV/ Smart TV/ Apple TV or any other virtual machines.

  3. Screen Casting, Screen Recording, Screen Mirroring, Downloading Videos out of Arise Medical Academy Platform,

  4. Using a camera, phone or any other device to record any Platform content

  5. Sharing Arise Medical Academy Screen Shots in Social Media or any other Network.

  6. Sharing Arise Medical Academy Accounts Credentials with anyone.

  7. Usage of Multiple Devices (Other than upto to Two Devices for Personal Use)

  8. Abusing Arise Medical Academy and Arise Medical Academy Faculties.

  9. Try to sell Arise Medical Academy Paid Accounts and Contents of Arise Medical Academy.



 



 



 



 



 



 

It is your responsibility to ensure that You regularly save and back up (i) all data which You hold on the computer from which You are accessing the Services and (ii) all data that You are inputting when completing a study module being offered.



 

Arise Medical Academy Platform and Services are intended to be used within the jurisdiction of India only. Those who access or use Arise Medical Academy from other jurisdictions do so at their own volition and are responsible for compliance with the local law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, in certain jurisdictions, some of the above limitations of liability may not apply to You; all other provisions of these Terms remain in full force and effect.